Allied Industries, Inc.
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Customer Survey
Client Name
Job Address
Phone Number
Insurance Co
Claim #
Email Address
required
1. How satisfied were you with the speed at which AES contacted you about your project?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
2. How satisfied were you with the professionalism of AES and its employees?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
3. How satisfied were you with the level of courtesy given by AES and its employees?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
4. How satisfied were you with the speed at which the job was completed?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
5. Was the work started and finished on time?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
6. How satisfied were you with the level of communication between you and AES about the status of your job?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
7. How satisfied were you with the overall handling of your claim?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
8. How satisfied were you with the quality of the service and of the work performed?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
9. Would you recommend AES for future projects?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
10. Do you have any recommendations on ways that AES can improve its service?
1) Excellent
2) Good
3) Fair
4) Poor
Comments
11. Additional comments
Comments
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